60-Day Limited Money-Back Guarantee

Effective Date: August 8, 2026

At imaree®, we stand behind the quality of our products. However, to protect our business from fraudulent activities, policy abuse, and "friendly fraud," our 60-Day Money-Back Guarantee is strictly limited and subject to the conditions outlined below and in our full Refund Policy.

• First Order Restriction: This 60-day guarantee applies EXCLUSIVELY to the customer’s very FIRST order. All subsequent orders, reorders, and subscription renewals are FINAL SALE and strictly non-refundable.
• Quantity Limits: Refunds are limited to a maximum of two (2) units per product type per customer, household, or shipping address. Any quantities beyond this limit are not eligible for a refund.

• Product Must Be Returned: We do not offer "keep the product" refunds. To qualify, the item must be physically returned to our facility.
• Customer Pays Return Shipping: All return shipping costs, including tracking and insurance, are the sole responsibility and expense of the customer. We do not provide prepaid return labels.
• Condition of Items: Due to the hygienic and consumable nature of our products, items must be returned unused, unopened, and in their original packaging with the seal intact. Opened items will only be considered if there is sufficient, pre-approved proof of a manufacturing defect or shipping damage.

• If a package is lost, returned to sender, or undeliverable because the customer provided an incorrect or incomplete shipping address, the 60-Day Guarantee is VOID, and NO REFUND WILL BE ISSUED. A reshipment may be offered at the customer's expense.

We reserve the right to immediately deny any refund, cancel orders, and permanently ban users who attempt to manipulate our systems. Prohibited actions that void this guarantee include:

• Multi-Accounting: Creating multiple accounts to bypass the "First Order Only" or quantity limits.
• Subscription Abuse: Subscribing to receive a first-time discount, and immediately canceling to exploit the system.
• Address Manipulation: Placing multiple orders to the same physical address using different names or emails.
• Chargeback Fraud: Filing fraudulent payment disputes instead of following our return process.

imaree® reserves the absolute right to determine, in our sole discretion, whether to require the physical return of products before issuing a refund, or to deny a refund request entirely if our fraud-detection systems flag the account or order as suspicious or abusive.

• Original Shipping Costs: Always NON-refundable.
• Special Offers: Refunded only for the actual price paid.
• Subscription Renewals: If you cancel your subscription on the same day it renews and the payment has already been processed, we cannot provide a refund for that renewal period. Please be mindful of your renewal dates.

Please inspect your order upon reception and contact us immediately (within 48 hours) if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

To initiate a return, you must contact our Customer Care Specialists at supportservice@imaree.com to obtain a Return Authorization (RA) number. Returns sent without an RA number will not be processed.

By making a purchase, you acknowledge that you have read and agreed to our full Refund Policy and Terms of Service.